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24Aug/114

HP OfficeJet 4500 – Turn off Power Save Mode

So recently I came across an issue where my HP OfficeJet 4500 would constantly go into Power Save mode. However while it is in that state, I can’t wake it up when I want to print something. It started to get on my nerve quite a bit, so after a bit of research, I found that it was an issue with the Power Save Mode.

Now there is no way of turning it off from the main settings, so in order to turn it off, you need to do the following steps:

Press * and # at the same time on the Printer.

You will then see a screen full of *’s and #’s.

Press 1, 2, and then 4 buttons in sequence.

You will then see “Underware MWM…”

Press the left arrow key twice, and click OK.

Press the left arrow key once, you will see the option “System Mode Timeout” – Click OK

This option will be set to 1800 by default, so all you need to do is press 0 (zero), and click OK.

Then click the X button twice to go back to the main menu.

This should remove your Power Save Mode.

I haven’t come across much problem with the printer since, so I guess it worked. Hope this helped you as much as it did for me!

  • Rob Tec

    thanks
    it was very easy to do

  • Asedillo20

    First step did not work on mine when I tried it.

  • tschulkin

    Very clear and helpful. Crossing my fingers it works as the Power Save Mode was driving me crazy and I was about to try to return the printer. But I like it otherwise, so I hope this does the trick. THANK YOU!!!

  • Dirkluckett

    What do you mean. By “press 1, 2, and then 4 buttons in sequence”? Do you mean “press buttons 1, 2, 4 in sequence”?